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Dialing 13 10 47 Quick Reference Guide
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Support for HP products
Support for:
 Phone
 Hours of operation
 Additional information
Support for all HP Products except those listed separately below 13 10 47
If dialing internationally: +61 3 8833 5000		 Monday - Friday (ex. public holidays) 8.30am - 6.00pm English only - Support times are Customer Local Time
Deskjets, Officejets, PSC printers, All - in - One products, Photosmart products, Digital cameras, CD & DVD writers / burners, HP projectors, Colour copiers 1300 721 147
If dialing internationally: +61 3 8833 5000		 Monday - Friday - 9am - 5:30pm
Saturday 10am - 3pm
(excluding public holidays)		 English only - Support times are Local times
HP Pavilion PC Support & Spare Parts 1300 721 147
If dialing internationally: +61 3 8833 5000		 Monday - Friday 10am - 9pm
Saturday - Sunday 10am - 4pm
(excluding public holidays)		 English only - Support times are Customer Local Time
Scanner 13 10 47
If dialing internationally: +61 3 8833 5000		 Monday - Friday 9am - 5pm (excluding public holidays)
From Overseas
Monday - Friday 8.30am - 6pm
(excluding public holidays)		 English only - Support times are Customer Local Time
Compaq Presario PC Support & Spare Parts 1300 888 423
If dialing internationally: +61 3 8833 5000		 Monday - Friday 10am - 9pm
Saturday - Sunday 10am - 4pm
(excluding public holidays)		 English only - Support times are Customer Local Time
HP MediaSmart Server & HP StorageWorks DataVault 1 800 83 9667 24 hours a day, 7 days a week English only
HP Calculators 1 300 551 664 Monday - Friday 9am - 5pm AEST
(excluding public holidays)		 English only - AEST
HP Parts Store - spare part sales direct from HP for commercial printers, servers, desktops, and laptops only 1 300 301 099
If dialing internationally: +61 2 9022 5353		 Monday - Friday 9am - 5pm
(excluding public holidays)		 English only - AEST
Master Parts Reseller - spare part sales via HP authorised supplier 1 800 670 054
If dialing internationally: +61 2 9022 9241		 Monday - Friday 9am - 5pm
(excluding public holidays)		 English only - AEST

Sales consultation
Phone for:
 Phone
 Hours of operation
 Additional information
Home & Home Office - general pre-sales enquiries 1300 304 889
If dialing internationally: +61 3 8833 5000		 9.00am - 5.30pm AEST
Mon. - Fri. (excluding public holidays)
 English only
Small & Medium Business - general pre-sales enquiries 1300 305 017
If dialing internationally: +61 3 8833 5000		 9:00 a.m. - 5:30 p.m. AEST
Mon. - Fri. (excluding public holidays) 		English only
Business partners 13 22 47
If dialing internationally: +61 3 8833 5000		 9:00 a.m. - 5:30 p.m. AEST
Mon. - Fri. (excluding public holidays) 		English only

All other enquiries (non-sales related)
Phone for:
 Phone
 Hours of operation
 Additional information
General enquiries 13 13 47
If dialing internationally: +61 3 8833 5000		 8:00 a.m. to 6:00 p.m. AEST Mon. - Fri.
(excluding Public Holidays) 		English only
Cash backs and retail promotions only 1300 477 748 9:00 a.m. to 5:00 p.m. AEST Mon. - Fri.
(excluding Public Holidays) 		English only
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