- Business Notebooks
- Business PCs
- Handheld Devices
- ProLiant Servers
- Workstations
- Storage Solutions
- Standalone Storage Solutions
- Point-of-Sale systems
- Network Products | In-Warranty & Out-of-Warranty  0870 842 2339
|
Mon-Fri / 08:00-18:00
(except Bank Holidays) Calls cost 8p per minute
|
| HP Care Pack or Contract
0870 842 2330 |
Mon-Fri / 08:00-18:00
(except Bank Holidays) Calls cost 8p per minute
|
| | Online support : www.hp.com/go/bsc |
| - Presario & Pavilion Multimedia PC & Notebook
- Media Vault
- MediaSmart Server
- TouchSmart PC | Software support
0906 470 0870 |
Mon-Fri 8.30-18.00
Sat 10.00-16.00
(except for Bank Holidays)
Calls cost 60p per minute Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones
|
| Hardware Support
In-Warranty
0844 369 0369 |
Mon-Fri 8.30-18.00
Sat 10.00-16.00
(except for Bank Holidays)
Calls cost 5p per minute Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones
|
| Hardware Support
Out-of-Warranty:
0906 477 0 477 |
Mon-Fri 8.30-18.00
Sat 10.00-16.00
(except for Bank Holidays)
Calls cost 60p per minute Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones For pricing information on HP's out of warranty hardware services, or to order an out of warranty hardware service online, you may also visit our website at www.hp.com/uk/oow
|
| Products covered by
HP Care Pack or Contract |
Please refer to the document included with your warranty extension. If you have an electronic certificate, refer to the "contact details" on page 3 ( "consumer products" phone )
|
| - All LaserJets
(except 1018, 1020, 1022, P1005, P1006, P1505 & M1120mfp.)
- DeskJet series 1000, 2000, 9000
- Portable DeskJet
(except Portable Deskjet 460)
- Business InkJet
- DesignJet and Large Format Printers
- OfficeJet 9100
- Digital Senders
- Jet Direct | In-Warranty & Out-of-Warranty
0870 842 2339 | Mon-Fri 8.00-18.00
(except Bank Holidays) Calls cost 8p per minute |
HP Care Pack or Contract
0870 842 2330 |
Mon-Fri / 08:00-18:00
(except Bank Holidays)
Calls cost 8p per minute
|
| |
|
| - DeskJet series
(except those listed above)
- Portable DeskJet 460
- LaserJet 1018, 1020, 1022, P1005, P1006, P1505 & M1120mfp.
- PhotoSmart
- OfficeJet , OfficeJetPro series
(except OfficeJet 9100)
- All-in-One printer products
- Projectors
- Digital Cameras
- CD & DVD -Writers (except those listed below) | In-Warranty :
0844 369 0369 |
Mon-Fri 08.30-18.00
(except Bank Holidays)
Calls cost 5p per minute Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones
|
| Out-of-Warranty:
0906 477 0 477 |
Mon-Fri / 08:30-18:00
(except for Bank Holidays)
Calls cost 60p per minute Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones For pricing information on HP's out of warranty hardware services, or to order an out of warranty hardware service online, you may also visit our website at www.hp.com/uk/oow
|
Products covered by
HP Care Pack or Contract:
| Please refer to the document included with your warranty extension |
| - DVD-Writers 635, 640, 840 and 940
- Rm435i DVD-ROM DRIVE
- HD 100 external drive
- DVD-RW 1035i, 1040i, 1040e, 1060i, 1070i
- HP Blu-Ray bd135e | In-Warranty & Out-of-Warranty
0207 365 2400 |
Mon-Fri / 08:00-17:00
(except Bank Holidays)
Calls cost 8p per minute Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones www.hp.com/uk/oow
|
| Products covered by
HP Care Pack or Contract |
Please refer to the document included with your warranty extension. If you have an electronic certificate, refer to the "contact details" on page 3 ( "consumer products" phone )
|
| | |
- Servers and Storage attached to Server
(except ProLiant Servers) | In-Warranty & Out-of-Warranty HP Care Pack or Contract
0870 842 2330 |
Mon-Fri / 08:00-18:00
(except Bank Holidays) Calls cost 8p per minute
|
| | |
| HP ProCurve Customer Care Technical Post Sales Support for ProCurve Networking products (ProCurve Routers, Switches, Hubs and Wireless products) | Warranty support:
0870 0130 778
Care Pack & contractual support: for phone numbers please refer to your service document | Warranty support:
Please have the product number, the serial number and the proof of purchase ready before calling.
Opening hours: Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2)
If you hold a ProCurve Care Pack or support contract:
Please have the serial number, the proof of purchase, the Support Agreement ID, the Level and duration of coverage purchased (e.g., 4 hour onsite, 24 x 7, 3 years) ready before calling.
Opening hours:
depending on the Service Level Agreement, please refer to your service contract
Online support:
www.itrc.hp.com (English, German, Spanish, Italian, French, Portuguese only) or http://my.procurve.com (English, French, German, Italian, Spanish, only)
|
| - Alpha,
- Tru64,
- Unix (UX),
- OpenView,
- OmniBack,
- Data Protector,
- Itanium Products | In-Warranty & Out-of-Warranty
HP Care Pack or Contract
0870 842 2330 | Mon-Fri / 08:00-18:00
(except Bank Holidays) Calls cost 8p per minute |
| | |
| - Calculators | In-Warranty & Out-of-Warranty 01 4993 9006
| Mon-Fri / 9:00-17:00 |
